CONTEMPORARY ISSUES IN TRAVEL AND TOURISM

CONTEMPORARY ISSUES IN TRAVEL AND TOURISM This term paper will outline the environment where the travel and tourism industry operates. It will deliver the overview of the importance and the impact of this industry. It will consider the forces that shape the industry and the issues which affect the management of the industry. Overview The word travel and tour can be used interchangeably. Tourism can be defined as the movement from place to place with the aim of recreating ones self and provision of services for this movement. Therefore tourism can be taken as a service industry with lots of tangible and intangible parts. The tangible things may be classified into the transport systems and the hospitality services. The transport services and systems include road, air, waters and even rail. The hospitality services include accommodation, food and beverages, tours, safety, insurance and banking. The intangible services include, rest and relaxation, escape, adventure and other more new experiences (Word, 2010).Tourism started as travel for leisure and adventure in different fields and now it has come to be broadly ventured into by so many individuals. This has become a day to day event which can be broadly classified as; pilgrimage tourism, health tourism, winter tourism, and niche tourism. These classification are ta ken from the kind of activity is involved in the travel (National Database, 2010). Types of Tourism Pilgrimage tourism is a travel taken most by people of different religions to the shrines or sacred places to undertake the divine help or acts of thanks giving to demonstrate how devoted they are to their supreme. Health tourism also is associated to the welfare and believes by different people. They travel to areas thought to be of health benefit like bathing in sea water to cure skin disease. On the other hand winter tourism has increased more rapidly due to the rise in winter sports and winter board lessons. This affects areas with warm climates where people travel to for short holidays. People travel to cold areas for sled and ski competitions. This winter tourism has increased tremendously with increased speed in the railway transport and the safety of the air travel and broadly on the improved technology (Newkerala, 2008). Niche tourism is mostly oriented with risky taking activities. This is an adventure tourism which includes activities such as mountaineering and hiking. Thi s mostly involved with experimentation on the natural environment and trying to figure out the out come. Niche tourism is mainly nature and environmental oriented adventures. These adventures include what is commonly known as dark tourism which is associated with visiting the areas known to be death threatening and suffering. There are more common kind of tourism market where tourists choose to take their accommodation, food and transport avoiding using the known or established systems. There are so many types of tourism in the world today since each type is unique on itself depending on the motive of the tourists (Newkerala, 2008). Tourism and travel and its impacts Travel and tourism has become one of the major boosts in the economy of any country. Every countrys aim is to increase its income through tourism. Therefore each ministry of tourism in any country is seeking for the best ways of promoting and developing the industry. The African countries have become major beneficiaries of the industry. This has been brought about by the stability in the jobs on the developed countries. These people have a low limitation in their spending power therefore in a position to manage high budget restaurants, hotels and other recreational parks. The domestic tourism is also on the rise because of the change in the security level in the world and the improved technology (Economywatch, n.d.). The tourism industry has to adopt policies which are aimed at attracting a big number of tourists. These policies are geared to improving the products offered and raising the standards to reach the world standards. The many countries are offering promotional tools and deploying well trained personnel to undertake research activity on tourist requirements in the betterment of the industry. There is need of countries to improve the industries related to tourism for the industry to grow steadily. These industries include; food and beverage industry, hotel and lodging services, banking and insurance industry, retail market, transport and communication industry (Diaz 2001). Effects of Tourism in Developed Countries Tourism in the developing countries has come as a two way activity. It has increased the activity and the way culture is viewed and has raised curiosity exposing all cultural ways. Tourism has now become economically exploitive and upcoming side-effect of globalization. The indigenous people in the developed countries are taking this as a new source of income as service workers in tourism industry. They are also becoming tourism exhibits themselves, selling their different kinds of art, organizing dances in their villages for the visitors, preparing traditional foods and showing different types of customs. This has come as a good way of fighting the great enemy of unemployment but this has hampered the communities negatively. While this incorporates them in the new economy, they also affect them culturally as this lowers their rate of civilization. This has become more evident in the Maasai pastoral groups in Kenya and Tanzania (Azarya, 2007). Tourism and the economy Tourism has proved to be a pillar in most world economies. It is the only service sector which has proven as an economic activity depended upon by many nations irrespective of their level of development. In the developing countries it is the major foreign exchange earner than such other exports like export of agricultural produce. Tourism has affected many youths positively in these countries since their concentration is now focused on improving their services and commodities to earn a living through the tourism industry (Twarog, 2004). Tourism in the developing economies has come as welcoming activity and service. It has changed many peoples life and way of thinking towards environmental conservation. Tourism has now become a sector offering employment opportunities to many due to its links to other related economic activities. Other sectors are growing to support the running of Tourism. This has raised the need of developing policies so as to capitalize on the advantages of internationalization of markets (Diaz, 2001). Risks threatening Tourism As much as tourism is one of the world leading economic activities, it is the most vulnerable trade. This economic activity is affected by many risk factors. This leads to its unreliability in the business world. Global events such as political instability affect the trade negatively. People moving from country to country as tourists have become a threat to worl security. The terrorists are maculating as tourists to complete their evil missions. The impact felt is so much in that if this is the most valued source of income for a country then it will be fixed. Tourism has also been affected by the health-related issues such as the swine flu menace hindered free travel hence affecting the income reacted during travel. Climatical change has also affected free travel need changed the movement, pattern and position of the attractive scenes and world animals especially in African countries. This has to impact on the increased spending to promote the industrys continuity and prevent environ mental degradation (Twarog, 2004). Tourism scope Tourism has been on the limelight in the world because of the scope it covers. It is the largest harp of jobs across all regions. The jobs created by tourism are far more affecting all the sectors of any economy. It has affected the contraction, transport, agriculture, cultural issues, manufacturing, telecommunications and many more organized groups. This industry has changed the world to one large community. Due to the interaction between the many cultures and language, a common compromise is reached to bring all these people from diverse backgrounds together. This has led to positive rating given to tourism and travel as the best economically, socially and ecologically sustainable development. This has been taken due to its low impact on the environment and the natural resourced than most other industries. This industry has been directed to enjoyment and accepting of diverse cultures and building heritages and has a powerful motivation towards protecting and improving these assets. To a large extent, tourism and travel has taken root in cultivating and increasing other economic enhancers. It has lead to improved and acted as a catalyst to major economic boosters like infrastructure and local cultural diversity. Promoting tourism will help in making the income gained sustained. Due to coming up of new things each day making every area attractive for tourists, away must be devised to encourage continuous flow of income. This can only be done through advertisement via different media. Many take that the only way tourism can be sustained is through foreign visitors. This has locked many potential internal tourists who will bridge the gap created by any instability in foreign tourist. The existing attractions need to be improved and preserved. New attractions need to be identified and shown light through advertising. Irrespective of the attractions the tourists need good accommodation and better health services. The industry is mainly luxurious, these calls for improved communication, good modern tour vehicles, building modern roads (clark, 2010). Level of performance and sustainability of tourism Tourism and travel has been affected by the environment. Attractive environment appeals to tourists may it be naturally found or built. The environment in which tourism takes place include, coastal resorts, cultural interest historic sites and mountainous ranges and many more which stimulates travel are affected by tourism positively and negatively. Tourism has increased investment, conservation of features which encourage buildings, wildlife increased income. On the other hand the appealing environment is spoilt by displacement of people due to overdevelopment, increased pollution of air and noise and destroying of natural flora and fauna (Rowe et al, 2002). As any other economic activity, Tourism has to be sustainable for it to benefit the community. Tourism is set in a platform with has to support both the tourists and the host local communities. This is achieved by laying down laws and regulations which protect the rights of the community and preserve their environments. These have to be passed through proper education to both the tourists and the community for them to be enforced. Tourism also raises concerns on issues such as abuse; therefore pertinent laws have to be set as well to curb the vice. A police force has also to be set up to guard the community and the tourists maintaining peace and harmony. There should be continued training of staff handling tourists because they will be willing to pay more when they know they are going to be served by the qualified staff offering better service. With the increase improved technology, always then advertisement will look more appealing when posted on the internet. Therefore having a web site showing all the provisions tend to lower the worried of the tourisms since now they have a glimpse of what to expect. With this the industry will be giving good results (Clark, 2010). Tourism and Climate With the increase in industrialization, tourism has changed tremendously. With its close relationship with climate and the environment, Tourism in a climate sensitive sector just like other sectors such as agriculture, transport, insurance, energy and destinations. With the continued change in the climatical conditions of the world, the tourist destinations are also altered to meet the expected standards. This has raised alarm to the tourism stake holders to change and start practicing adoption to meet the tourist demands. Climate change has become one of the most influential factors in decision making. This is so because climate change is not anymore a future event but a day today occurrence. Apart from tourism being a contributor to the general country economy, it in a contributor to the climate change through greenhouse gas through transport and accommodation of the tourists. This has become another big challenge to the tourist industry. Tourism therefore has the obligation of fig hting to reduce the greenhouse gas emissions as stipulated by the international community. But also tourism sector cannot fight this war in isolation. It has to get a hand from the broad and within the context of the international sustainable development agenda. (Daniel et al (2007). Conclusion Tourism is a global harp of the countrys economy. With tourism, ideas, cultures and experiences are shared. Therefore there is a need to improve the sector by all means. Cooperation promotions should be encouraged by all means to inducement to increase the spending power of the tourists through continued research. There are recurrent problems in the sector which should be fought. The problems can only be solved by decision-makers who have the knowledge of the industry and the procedural knowledge. The wealth of knowledge can be derived from the already existing experiences and the generated knowledge from the field through watching the customer behaviors and market competitions (Wober, n.d.). With the increase in environmental changes still tourism is gaining momentum. People are moving fast to see the attraction places before they disappear rendering tourism still the most interesting part of the economy. With the interest of people wanting to visit places before they change give a reason why the contemporary issues in tourism need considered to avert the vices in the industry.

Ignou solved assignment 2014 Essay

Describe the evolutionary process of organization design and different perspectives of organization design and their relevance. Q. Explain the meaning and purpose of Job design and briefly discuss the impact technology has on Job design. Q. Discuss the purpose of organizational analysis and briefly describe the tools which could be used for organizational analysis and their effectiveness. Q. Identify different kinds of change which take place in organization and strategies which are used for change and their effectiveness. Discuss how resistance to change can be handled before implementing it. Give examples. Q. Discuss the process of institution building and the role of chief executive in institution building with an example. 1. Organization design-A process for improving the probability that an organization will be successful. More specifically, Organization Design is a formal, guided process for integrating the people, information and technology of an organization. It is used to match the form of the organization as closely as possible to the purpose(s) the organization seeks to achieve. Through the design process, organizations act to improve the probability that the collective efforts of members will be successful. Typically, design is approached as an internal change under the guidance of an external facilitator. Managers and members work together to define the needs of the organization then create systems to meet those needs most effectively. The facilitator assures that a systematic process is followed and encourages creative thinking. Hierarchical Systems Western organizations have been heavily influenced by the command and control structure of ancient military organizations, and by the turn of the century introduction of Scientific Management. Most organizations today are designed as a bureaucracy in which authority and responsibility are arranged in a hierarchy. Within the hierarchy rules, policies, and procedures are uniformly and impersonally applied to exert control over member behaviors. Activity is organized within sub-units (bureaus, or departments) in which people perform specialized functions such as manufacturing, sales, or accounting. People who perform similar tasks are clustered together. The same basic organizational form is assumed to be appropriate for any organization, be it a government, school, business, church, or fraternity. It is familiar, predictable, and rational. It is what comes immediately to mind when we discover that †¦ we really have to get organized! As familiar and rational as the functional hierarchy may be, there are distinct disadvantages to blindly applying the same form of organization to all purposeful groups. To understand the problem, begin by observing that different groups wish to achieve different outcomes. Second, observe that different groups have different members, and that each group possesses a different culture. These differences in desired outcomes, and in people, should alert us to the danger of assuming there is any single best way of organizing. To be complete, however, also observe that different groups will likely choose different methods through which they will achieve their purpose. Service groups will choose different methods than manufacturing groups, and both will choose different methods than groups whose purpose is primarily social. One structure cannot possibly fit all. , the form of organization must be matched to the purpose it seeks to achieve. The Design Process Organization design begins with the creation of a strategy — a set of decision guidelines by which members will choose appropriate actions. The strategy is derived from clear, concise statements of purpose, and vision, and from the organization’s basic philosophy. Strategy unifies the intent of the organization and focuses members toward actions designed to accomplish desired outcomes. The strategy encourages actions that support the purpose and discourages those that do not. Creating a strategy is planning, not organizing. To organize we must connect people with each other in meaningful and purposeful ways. Further, we must connect people with the information and technology necessary for them to be successful. Organization structure defines the formal relationships among people and specifies both their roles and their responsibilities. Administrative systems govern the organization through guidelines, procedures and policies. Information and technology define the process(es) through which members achieve outcomes. Each element must support each of the others and together they must support the organization’s purpose. Exercising Choice Organizations are an invention of man. They are contrived social systems through which groups seek to exert influence or achieve a stated purpose. People choose to organize when they recognize that by acting alone they are limited in their ability to achieve. We sense that by acting in concert we may overcome our individual limitations. When we organize we seek to direct, or pattern, the activities of a group of people toward a common outcome. How this pattern is designed and implemented greatly influences effectiveness. Patterns of activity that are complementary and interdependent are more likely to result in the achievement of intended outcomes. In contrast, activity patterns that are unrelated and independent are more likely to produce unpredictable, and often unintended results. The process of organization design matches people, information, and technology to the purpose, vision, and strategy of the organization. Structure is designed to enhance communication and information flow among people. Systems are designed to encourage individual responsibility and decision making. Technology is used to enhance human capabilities to accomplish meaningful work. The end product is an integrated system of people and resources, tailored to the specific direction of the organization. 2. Job design refers to the way that a set of tasks, or an entire job, is organized. Job design helps to determine: †¢ What tasks are done? †¢ How the tasks are done, †¢ how many tasks are done, and †¢ in what order the tasks are done. It takes into account all factors which affect the work, and organizes the content and tasks so that the whole job is less likely to be a risk to the employee. Job design involves administrative areas such as: †¢ job rotation, †¢ job enlargement, †¢ task/machine pacing, †¢ work breaks, and †¢ Working hours. A well designed job will encourage a variety of ‘good’ body positions, have reasonable strength requirements, require a reasonable amount of mental activity, and help foster feelings of achievement and self-esteem. 3. Organizational analysis may be done for different purposes. These include: 1) Enhancing the general understanding of the functioning of Organizations (i. e. educational or research purposes. ) (The direct beneficiary is the researcher or the analyst rather than the Organization). Such a study may aim at enhancing the understanding of human behaviour through a study of it in organisation, or to enhance the understanding of the society as reflected in organisational life. 2) Planning for growth and diversification An analysis or a diagostic study may be necessary for planning growth, diversification, expansion etc. Organisational analysis may reveal the strengths that could be used for growth and diversification, weak spots that need to be removed in the new plans, the precautions to be taken, structural dimensions to be kept in mind etc. Several insights may be provided on structure, people, systems, styles, technology etc. that have implications for growth. 3) Improving Organisational Effectiveness or Planning General Improvements Organisational Analysis may be used also for improving the general efficiency of an organisation. On the basis of a diagnosis made out of the analysis action steps could be initiated in terms of toning up administration, introducing new management systems and processes, reduction of wasteful expenditure, introduction of time savers, change of personnel policies to enhance employee motivation, restructuring of some parts, training, elimination of unwanted structures and teasers, improvements in general health of the organisation etc. 4) Organisational Problem Solving Whenever some subsystems departments, units etc.fall sick or start creating problems a diagnosis may be undertaken with a view to identify the source of the problem and take corrective action. A sick unit, a bottleneck, a communication block, a poor performing department, frequently occurring conflict between two departments, repeated failures of a management system or an organisational process, a frequent violation of an organisational norm, fall in discipline, reduction in output absenteeism, increase in conflicts e tc. can all lead to the need for an organisational diagnosis of a part of the organisatioin or the entire organisation. tools of organisational analysis Observation represents the careful and planned method of recording certain phenomena, objects, events in conjunction with a given situation. Constantinescu, etc. (2008) considers it necessary, within the organisation, to focus on observing the interaction between employees, in order to find answers to questions such as: What is the working pace of the employees – slow, methodical, alert, spontaneous? What rituals do you notice in the enterprise? What are the values disseminated? Do the meetings generally provide revealing information? Who participates in these meetings? Who speaks? Whom do these people speak to? To what extent is sincerity situated in these meetings? How much time is devoted to different topics? The topics which often recur and which are discussed in depth frequently represent indications of the organisational culture values. Observations are used for gathering data on the symbols which are analyzed by the qualitative analysis methods. Observations include mostly behavioural material, but also semantic symbols. Observations of behavioural symbols include monitoring and recording the organizational rituals, such as, for example, the celebration of company day as a ritual of integration. There will also be careful attention focused on the state and architecture of the buildings, decor, billboards, staff dress code, behaviour and habits, working environment, the way in which everyone fulfils their role, employee behaviour in conflict situations. The analysis of these aspects allows knowing the reality, the working environment, both the organisation’s physical components and the emotional, psychological elements, harder to decipher at first glance. The opinion interview technique always involves oral information, having the advantage of flexibility, of the ability to get specific answers to each question. Along with the use of the questionnaire, it is one of the techniques most often used in qualitative research. The interview is, however, a complex technique that requires certain abilities and skills from the researcher, especially social, communication and self-reflection skills. The interview is used in the study of organisational culture to collect qualitative data about the cognitive elements of the culture, such as assumptions, values, norms and attitudes. Interviews may also serve to identify symbols, certain expressions, stories, anecdotes specific to the organisation. â€Å"To successfully use the interview in organisational culture research, it is important to determine the persons that will be interviewed, when, where and how the interview will be conducted, the set of questions that will be used and the method of recording it† (Janicijevic, 2011 , p 85). Interviews help us perceive the consistency between what the interviewees say and the facts recorded from other sources. † These perceptions are generally useful for:  · defining an updated vision of the history, the important events and its impact on the functioning of the organisation;

Bank of America case analysis Essay

Problem statement The main problem in this case is that whether bank of America add the complicate app and add more new features or not. If they add the new complexity application, it could cost lot of money, and it could also give their users some negative effect. Like the case described â€Å"it is unclear if users were ready to sign up for mortgages or credit cards on their mobile phones.† BofA concerns about how the mobile banking affect their customers. Because behavioral factor is very important that made people to accept the new things reluctantly or not. From the market survey we know that there are three main reasons that people not to use the mobile banking: concerns of security, cost of data, less value. So if bank of America want to add their new app or add more futures, they should cope with those three factors at first. Recommendation I think bank of America should add new apps, because they can get improvement about their customer loyalty and satisfaction, and they can gain more market share form this way. If they didn’t build it, maybe they will behind that of other banks. Another reason is that with the development of the communication technology, there will be have full of the customers have their smartphone rather than the regular phones, so it can give bank of America more confidence to add app for smartphone customers. One of the most reasons for people not using mobile banking is the security concern. So how to improve security on people’s mobile devices has become a very important thing. They can make an external device for their mobile banking. The external device can insert into the headphone jack on smartphone. After the connection, customer should slide their card, and then system will be prompted to enter some personal authentication information, and then will send a message for their s martphone to get the verification code before use the mobile banking to do their account activities. Customer can get this external device for free if they open an account at bank of America. But if they lost it they should pay it for $30 to get another. This external device can make sure that customers don’t have to worry about security issues. With this security problem solved, BofA will gain more customers and more market shares.

Marketing Design And Innovation Questions Essay

Marketing Design and Innovation Contents Introduction and Context of the report 4 Task One 5 1 The benefits and value derived by the clients or customers or recipients 5 1.1 SMART analysis 5 1.2 SWOT analysis 7 1.3 Ansoff growth matrix: 8 1.4 Cost- benefits analysis: 9 1.5 Benefits in general: 9 2 Highlight the challenges of the ideas: 10 2.1 Porter’s five factor analysis: 10 2.2 SWOT analysis: 12 2.3 Challenges regarding marketing strategies: 12 2.4 Challenges regarding marketing mix: 13 2.5 Challenges in general: 14 Conclusion: 14 References: 16 Introduction and Context of the report Pen-drive, now-a-days, is very important and significant device to carry data and other types of media. With the demand of the customers and the inconvenience of carry data or only a small file through floppy drive the idea of pen-drive has come to the developers mind. So, it is the contemporary product that replaces the usage floppy drive and caters the demand of present customers. The only problem is its connectivity system with other devices. If the pen-drive can be connected with the present USB system as well as it can be added with Bluetooth connectivity system to establish connection also with smart phone, tablets, smart TV, Laptop and other devices with the use of Bluetooth. It will be easy and convenient for the use of Pen-drive if the Bluetooth facilities will be ensured. 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